At [Your Store Name], we take pride in the quality of our digital products. However, due to the non-returnable nature of digital goods, our refund policy is strictly defined.

1. All Sales Are Final

Because digital products can be downloaded instantly and cannot be returned, we generally do NOT offer refunds, exchanges, or cancellations once a purchase is completed and the download link has been accessed.

2. Exceptions for Refunds

We may, at our sole discretion, issue a refund or replacement under the following circumstances:

• Corrupted or Defective Files: If the file you downloaded is critically flawed and we are unable to provide a working version or fix the issue within a reasonable timeframe.
• Duplicate Purchase: If you accidentally purchased the exact same product twice within 24 hours.

3. How to Request Help

If you experience any technical issues with your files, please do not hesitate to reach out. Contact us at [Your Contact Email] within 7 days of purchase. Please include your Order ID and a detailed description of the problem.